FAQs

What makes SilverSide different?

We believe headwear is more than just an accessory -  it's a part of what defines you and completes your style. As we are Skater Owned and Operated you can rest assured that our products are designed and tested for their durability and comfort. Our unique designs and unequaled attention to detail result in a product that you can be proud to wear.

Why has my order has taken more than 3-5 working days?

Typically, it takes us upto 48 hours to process an order, after which we dispatch the order as soon as possible. Please note that we dispatch orders Monday to Friday, between 10am and 4pm. Once we have dispatched your order, you will receive a confirmation email and your order will be with you within 3-5 working days.

My order has arrived damaged/is incorrect, what do I do?

Please contact us via email immediately, we may ask that you provide photographs of the damaged/incorrect items. Once we have received your email, we will assist you through the process of returning the items. You can find our contact information here.

Other than placing an order, how can I show my support for SilverSide?

If you haven't already, you could Like us on Facebook and Follow us on Instagram. Word of Mouth is one of the most effective ways of reaching new audiences, so remember to tell your friends about us!

With every order we also give out a variety of free stickers - why not try sticking them in random places when you're out and about, or giving them to people you know?